Foreword written by Dave Heneberry & Pierre A. Passavant

“Destined to be the definitive guide to database marketing applications, analytical strategies and test design.”


--Brian Kurtz, Executive VP, Boardroom Inc., 2000 DMA
List Leader of the Year, and DMA Circulation Hall of Fame Inductee


IN THIS BOOK YOU
WILL LEARN ABOUT:
Methods to monitor the vitality of your customer base.
The steps involved in developing any database strategy to ensure marketing objectives are met.
The 6 rules to building robust response models guaranteed to hold-up in roll-out.
Why and how we segment the marketing database to increase marketing effectiveness.
How global, social and ethical issues impact database marketing today.
Options available for determining customer lifetime value.
The steps involved in developing an RFP for purposes of outsourcing the database.
Outside list test design considerations.
The proper steps to analyzing your marketing tests with confidence.
How to plan and implement database development and maintenance to increase effectiveness and efficiency.
How to establish marketing tests that will yield the most reliable and actionable results.
The steps to ensuring a successful database marketing plan.
The basics of database technology needed to effectively interact with IT professionals.
CHAPTER SUMMARIES
QUOTES BY DM INDUSTRY EXPERTS
BOOK REVIEWS
ORDERING INFORMATION




OPTIMAL DATABASE MARKETING, DRAKE AND DROZDENKO, SAGE PUBLICATIONS

COPYRIGHT 2002, DESIGNED BY FAY STUDIOS