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Methods to monitor the vitality of your customer base. |
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The steps involved in developing any database strategy to ensure marketing objectives are met. |
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The 6 rules to building robust response models guaranteed to hold-up in roll-out. |
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Why and how we segment the marketing database to increase marketing effectiveness. |
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How global, social and ethical issues impact database marketing today. |
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Options available for determining customer lifetime value. |
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The steps involved in developing an RFP for purposes of outsourcing the database. |
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Outside list test design considerations. |
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The proper steps to analyzing your marketing tests with confidence. |
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How to plan and implement database development and maintenance to increase effectiveness and efficiency. |
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How to establish marketing tests that will yield the most reliable and actionable results. |
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The steps to ensuring a successful database marketing plan. |
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The basics of database technology needed to effectively interact with IT professionals. |